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Understand People: Improve Leadership, Sales, Teams and Careers

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Workplace Issues

Four Things Women Must Know That They Won’t Learn in Business School

January 31, 2010 by Guest

AmazonBy Guest blogger, Selena Rezvani,
author of the newly released book, “The Next Generation of Women Leaders” and president of NextGenWomen, LLC, where she consults to executives and aspiring women leaders.
www.nextgenwomen.com.

1) Women who want to move up must take professional risks before they feel ready for them. The day when you can say “Now I feel ready” is usually too late – others have claimed the opportunity you wanted. Get in the habit of asking yourself, “What do I need to be comfortable enough to do this?” Perhaps the answer is a mentor, an advisory council, family support, or training.

2) Use emotional intelligence to read people and situations, but don’t use emotions to make a case for something. When building your argument or making a case, keep things fact based ― not innuendo or hearsay based ― using phrases like “The data shows…” and “The facts are…,” rather than “I feel…”

3) Those women that make it to the top continually ask for what they want at work, rather than waiting to be noticed, rewarded, or promoted. They’re not afraid their requests will inconvenience someone or that they will look pushy for asking. When making requests, figure out where you have leverage ― the value you bring to your employer and the extent to which you’re relied upon for your skills.

4) Don’t be naïve about the extent to which politics govern the workplace. Find ways to proactively learn the culture and political climate of your organization, learning how people like to be communicated with, and how and when people have launched initiatives that have been successful. Solicit information from several parties as you accumulate information, never just one. Play in the politics or perish!

Filed Under: Career Development, Workplace Issues

Using Employees to Drive Growth During an Economic Slump

November 22, 2009 by Guest

paladinoArticle by Guest Blogger Jeannette Paladino, Writer-in-Chief, Write Speak Sell. jpaladino@writespeaksell.com.

During this economic slump, companies are looking at the most cost effective ways to get out the word about their products and services. They are struggling to control their brand essence and key messages, as the Internet becomes the most important source of information for many consumers. But companies are overlooking their most important communications channel to the outside world – their own employees.

It is employees who are most often the primary interface between the company and its customers. New technologies are transforming the way companies do business. But employees are underutilized as brand advocates. They are not being motivated to rally around the company’s mission and goals. It’s not an overstatement to say that business transformation will only be accomplished by gaining the commitment of employees at all levels to drive growth and performance. The key to ensuring success is consistency of communications to the right people at the right time with the right messages.

But the media is an increasingly intrusive “partner” as reporters pounce on every bad piece of company news – often coming from the mouths of unhappy employees who are left out of the loop about important new company developments. Online chat rooms sponsored by Yahoo and Vault and networking sites like Twitter and Facebook provide public platforms for employees to vent their grievances and the media and customers are tuning in.

So a word of advice to companies about using your employees as your most ardent champions to help drive growth during these tough times:

· Keep up a constant stream of information to employees so they are up to date on everything going on in the company and can funnel important information to customers

· Make sure they hear what’s new before they read about it in online media

· Encourage employees to use social media like Twitter and Facebook to promote the company

· Trust your employees to do the right thing – you are all in this together

Employees want their company to succeed. It’s in their best interests and they want to feel like they are part of the solution and not the problem.

Filed Under: Workplace Issues Tagged With: teams, Workplace Issues

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